Frequently Asked Questions

 

 

Account

How can I download my purchases?

Once you purchase a product, you’ll have a lifetime access to download the product anytime and anywhere on your account page.

Products

Can I get a refund?

Yes, if for some acceptable reasons you’re not satisfied with the product you’ve purchased, we offer 100% money back guarantee. Please contact us to resolve the issue.

I need a special license, how to get one?

If you need some special license for the products, feel free to contact us to get one.

Payment

What if I don’t have a PayPal account?

You still can make a purchase with a Visa or Mastercard through PayPal. Don’t need to register with PayPal to pay with a major credit card through their service.

Payment hold by PayPal, what should I do?

PayPal sometime hold payments for some reason. Don’t worry, once we mark it as a complete payment, you’ll be able to download your purchases.

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